Stop Email List Decay. Replace Lost Subscribers. Find New Leads. Clean Your List.  Automatically.

Security & Compliance

Role Relay is built on a foundation of trust. We prioritize your data’s security with multiple layers of enterprise-grade protection, ensuring full compliance with GDPR and strict data sovereignty standards.


Security Architecture

Encryption & Transmission

Data is protected at rest using 256-bit AES encryption and in transit via secure TLS protocols. We implement rigorous access controls and conduct thorough code reviews to prevent vulnerabilities.

Infrastructure

We rely on trusted, certified cloud providers to host our services. Our architecture includes carefully selected subprocessors and comprehensive user activity logs for full auditability.

Account Security

Your account is shielded with Two-Factor Authentication (2FA). We enforce strict data minimization principles, ensuring we only process data necessary for the service.


Data Retention & Lifecycle

90-Day Standard Retention:

We retain processed data for a maximum of 90 days. During this period, emails are deduplicated and available for retrieval via API. After 90 days, all data is permanently deleted from our servers.

Customizable Policies:

Enterprise clients can configure custom data retention periods to align with internal compliance requirements.

Right to Erasure:

You retain full ownership of your data. We support your right to access, correct, export, or request the immediate deletion of your data at any time.


GDPR & Legal Compliance

Role Relay is operated by O3 Solutions AS (Org. no. 935 324 548), headquartered in Oslo, Norway. We operate under strict European data protection laws.

We offer a comprehensive Data Processing Agreement (DPA) to all customers, defining our responsibilities as a data processor under GDPR Article 28.

Read our full Privacy Policy →

Compatible with over 70 of the most popular email marketing platforms:

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