Turn “Goodbye” Emails into
“Hello” to Your Next Subscriber
Don’t Lose the Account. Capture the Successor.
When a key contact at a client company leaves, your pipeline hits a dead end. This is how B2B email list decay begins. Role Relay ensures you retain the role in your contact list, even when the contact is gone. We intelligently scan out-of-office replies to identify the successor, allowing you to send a targeted invitation email to subscribe. Stop subscriber churn and keep your product news in the right inbox, not a dead one.
Turn One Contact Into Three
Expand your subscriber base from the contacts you already have. We intelligently scan emails from your customers, subscribers, and leads to identify all additional contacts mentioned. We find and flag these new leads, helping you multiply your contact list.
Detect Job Changes. Stop Bounces.
We turn out-of-office replies into a powerful detection tool. By identifying job changes the moment they’re announced, we help you stop hard bounces before they happen and keep your list clear of spam traps.
Protect Your Sender Reputation
Don’t let vacation auto-replies kill your deliverability. We intelligently detect contacts on temporary leave, so you can easily exlude them from your newsletters. This prevents unopened emails from damaging your sender score and risking a blacklist.
Out-of-office auto-replies aren’t visible by default—click to see how we make them accessible
Integrate Directly Into Your Workflow
We feed the data right into your team’s existing tools. Automatically update your CRM system without lifting a finger. Full control is available via our API or simple, one-click integrations.
Personalize Your Opt-In, Boost Your Conversion
Know why you’re reaching out. We identify the source for every potential subscriber, empowering you to use your email system to send a relevant, personalized message that drives action.
Find the Contacts That Never Quit
Individuals leave, but role-based emails (like sales@example.com) are permanent. We scan auto-replies from departing contacts to stop contact data decay and find these stable, high-value addresses, turning churn into a resilient subscriber.
Automated Out-of-Office Reply Parser and Contact List Builder
Key Benefits of RoleRelay.email
| Business Impact | What You Gain |
|---|---|
| Always‑fresh contact data | Captures successor names, titles, and emails the moment a job‑change autoreply fires, so your list stays current without manual research. |
| Lower bounce rates | Retires invalid addresses before the next send, cutting hard bounces that drag down deliverability and inflate ESP costs. |
| Protects sender reputation | Fewer bounces and higher engagement signal ISPs to keep you in the inbox, safeguarding your sender score and domain health. |
| Expanded reach | Harvests extra personal and role‑based addresses (e.g., info@, team@) from autoreplies, giving you new, opt‑in‑eligible prospects. |
| Timely re‑routing of offers | When a contact is on vacation, surfaces alternate recipients so critical promotions or industry updates still land with a human who can act. |
| Segmentation fuel | Tags contacts by status (new hire, on leave, departed) so you can trigger targeted nurture flows instead of one‑size‑fits‑all blasts. |
| Revenue preservation | Auto-updates your list with new contacts on job changes, ensuring churn never eats into your revenue. |
| Lower ESP cost | In B2B lists, 8-12 % of contacts are out of office at any given time. Most providers bill on total sends. Paying to deliver 10 % extra emails that can’t convert wastes budget and may bump you into a higher pricing tier. |
| Compliance & data hygiene | Automates removals on “left company” notices, lowering the risk of mailing dormant or reassigned corporate addresses that turn into spam traps. |
| Operational efficiency | Replaces hours of list maintenance with real‑time parsing, freeing marketers to focus on content and campaigns. |
| Actionable analytics | Logs job‑change trends across your audience, letting sales teams time outreach when decision‑makers are newly in seat and budgets are flexible. |
Bottom line: the Role Relay email parser turns hidden out‑of‑office auto-replies into a live data feed that boosts deliverability, widens your audience, and directly safeguards revenue—all while reducing manual workload.
Get your ROI and list growth report from the list growth calculator
Compatible with over 70 of the most popular email marketing platforms:
Company
How it works
Pricing
About Us
Get in Touch
Resources
Anti-decay calculator
API
Dashboard
Quick start guide
Support
Legal
Terms of Service
Privacy policy
Cooky policy
Data processing agreement
